🚚Return Policy

🔁 Return Policy

Hum apne customers ki satisfaction ko bohat ahmiyat dete hain. Agar aap apne order se mutmain nahi hain to neeche diye gaye rules ke mutabiq return request kar sakte hain.

✅ Return Eligibility

• Product delivery ke 7 din ke andar return ke liye eligible hai.

• Product unused, unworn aur original packing ke sath hona chahiye.

• Return sirf damaged, defective ya wrong item ki surat mein accept kiya jata hai.

❌ Non-Returnable Items

• Cosmetics (agar seal open ho chuki ho)

• Personal use items (undergarments etc.)

• Sale / discounted items

• Electronics agar customer ke misuse ki wajah se kharab hue hon

📦 Return Process

• Return request ke liye hum se WhatsApp / Facebook Page / Instagram Inbox par contact karein.

• Order number aur product ki clear pictures/video share karna zaroori hai.

• Hamari team request review kar ke confirmation degi.

🚚 Return Shipping

• Agar return hamari ghalti (damaged / wrong item) ki wajah se ho to return shipping hum pay karein ge.

• Agar customer apni pasand se return kare to return shipping charges customer ke zimma honge.

💰 Refund / Exchange

• Approved return ke baad refund ya exchange process kiya jata hai.

• Refund 5–7 working days ke andar complete hota hai.

• Shipping charges non-refundable hain.

⚠️ Important Note

• Parcel receive karte waqt video banana strongly recommended hai.

• Bina proof ke return/refund claim accept nahi kiya jayega.